Contact information

Contact Information

Effective date: October 13, 2026

The Felicimart online store is owned and operated by Simec Steel, Inc. We welcome questions about orders, products, shipping, returns, privacy, or these store policies.

Customer Support

Store: Felicimart
Website: https://felicimart.shop
Email: ottowestajyr@hotmail.com

For faster assistance, include your order number and the email address used at checkout. Please do not send complete payment-card numbers, account passwords, or other sensitive credentials by email.

Business and Mailing Address

Simec Steel, Inc.
Attn: Felicimart Customer Support
1700 Cleveland Ave, Suite C
National City, CA 91950
United States

Returns are accepted only after authorization. Contact customer support before sending a return because the designated return location may differ from the business address above.

Privacy requests, formal notices, and policy questions may be sent to ottowestajyr@hotmail.com or mailed to the business address above. Please use a clear subject line describing your request.